PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
To order by Pre-Approved Terms, you must complete and submit our credit application for approval. All accounts ordering by pre-approved terms will be reviewed before products are shipped. Bobbin Central open credit terms are NET30 days. Any account with invoice(s) older than 30 days will revert to credit card until all past invoices are paid in full. In the event that an account becomes delinquent and requires legal action to affect payment, customer agrees to pay all costs incurred by Fil-Tec, Inc. in connection there with, including but not limited to collection fees. Accounts must purchase at least $125 in merchandise per invoice to order by pre-approved terms.
Credit Card Payment Special Notice
If you had a declined attempt to make a purchase, it may have resulted in a pre-authorized charge (for each time your card was declined) that will appear on your credit card balance temporarily. This charge will not be authorized and will not be deducted from your account balance. This pre-authorization charge with typically reverse in 24-48 hours. This time frame may vary between different banking institutions.To have funds released immediately, please contact your banking institution.
Please contact customer service to receive a return authorization number. We will not accept packages in which the RA number is not clearly present on the outside of the package. The RA number is valid for 30 days from the date of issue. All packages with expired RA numbers will be refused. Items will not be accepted for credit after 30 days from original invoice. Items returned within 30 days will be credited to the customers credit card less a 15% restocking charge. Shipping charges each way are not subject to credit refund. All items must be returned in the original packages to receive full credit.
Bobbin Central Customer Service
Fil-Tec Bobbin Central
4930 Zane A. Miller Drive
Waynesboro, PA 17268
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Fil-Tec's Inc.. The collective work includes works that are licensed to Fil-Tec's Inc.. Copyright 2003, Fil-Tec's Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Fil-Tec's Inc. or purchasing Fil-Tec's Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Fil-Tec's Inc. or to purchase Fil-Tec's Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Fil-Tec's Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Fil-Tec's Inc. used in the site are trademarks or registered trademarks of Fil-Tec's Inc.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Fil-Tec's Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Fil-Tec's Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Fil-Tec's Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Fil-Tec's Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Fil-Tec's Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Fil-Tec's Inc. product is mistakenly listed at an incorrect price, Fil-Tec's Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Fil-Tec's Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Fil-Tec's Inc. shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Fil-Tec's Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Fil-Tec's Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Fil-Tec's Inc.
Your use of this site shall be governed in all respects by the laws of the states of Maryland and Pennsylvania, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Fil-Tec's Inc. products) shall be in the state or federal courts located in Maryland and Pennsylvania. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Fil-Tec's Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Fil-Tec's Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Fil-Tec's Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Fil-Tec's Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Fil-Tec's Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Fil-Tec's Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Fil-Tec's Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Fil-Tec's Inc. in its sole discretion.
You agree to indemnify, defend, and hold harmless Fil-Tec's Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Fil-Tec's Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Fil-Tec's Inc., Fil-Tec's Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Fil-Tec's Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Fil-Tec's Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
FIL-TEC BOBBIN CENTRAL STITCH REWARDS TERMS & CONDITIONS
The FIL-TEC BOBBIN CENTRAL STITCH REWARDS (Rewards Program) is a program designed by Fil-Tec Bobbin Central to reward its customers for their loyalty and participation. The following Terms and Conditions contain important information regarding the Rewards Program. These Terms and Conditions are a binding agreement between participants and Fil-Tec Bobbin Central and will govern the Participant’s participation in any and all Rewards Program offers.
Participants will be automatically entered into Fil-Tec Bobbin Central’s Stitch Rewards Program once they create a Fil-Tec Bobbin Central account. If customers already have a Fil-Tec Bobbin Central account before the launch of the Rewards Program, customers will be automatically given access to a Stitch Rewards Program account.
If the Participant is under 18 years old, the Participant must obtain the consent of their parent or legal guardian to enroll in the Rewards Program and provide personal information about their self. Applicants who are under the age of 18 years and create a Fil-Tec Bobbin Central account without disclosing (or attempting to conceal) their age, as and where required, and/or do not provide the required parental or guardian consent, as and where required, will be deemed invalid. These Terms and Conditions will bind the Participant and any parent or legal guardian who gives their consent (for Participants under 18 years old).
Limitation of Liability
By entering into Fil-Tec Bobbin Central’s Rewards Program, the Participant releases and holds Fil-Tec Bobbin Central, any affiliated companies, and employees thereof, from any and all liability of any injuries, loss, or damage of any kind, arising from or in connection with this Rewards Program, or acceptance or use of any Rewards points given. No responsibility is assumed for any computer, telephone, cable, network, satellite, electronic, or Internet hardware or software malfunctions, failures, connections, availability, or garbled or jumbled transmissions, or service provider/Internet/website use accessibility or availability, traffic congestion, or unauthorized human intervention. The above list of causes is not exhaustive, and changes to the same can or will be made at the sole discretion of Fil-Tec Bobbin Central, as and when required, without giving notice or any form of communication to Rewards Program members as individuals or groups.
Acceptance Of Electronic Communication
By participating in the Rewards Program, the Participant hereby consents to receiving electronic communications regarding Fil-Tec Bobbin Central, including any offers and advertisements by Fil-Tec Bobbin Central, to their e-mail address. If the Participant does not wish to receive such electronic communications, they should advise Fil-Tec Bobbin Central as soon as possible following enrollment by sending an e-mail to firstname.lastname@example.org.
ADDITIONAL LOYALTY DISCOUNT OFFERS
Provided that the Participant's e-mail settings do not prevent them from participating in the Rewards Program, they will also be entitled to receive additional, exclusive Reward Points offerings and offers available only to the Rewards Program members! With every purchase, the Participant's status in the Rewards Program grows, increasing their pre-set Rewards discounts.
Moreover, this will also increase and improve their exclusive additional Rewards Points offers.
SOCIAL MEDIA GUIDELINES
The Participant can earn Rewards Points through social media. For instance, ten (10) Rewards Points will be rewarded each time the Participant “shares” one of Fil-Tec Bobbin Central’s products on its website via Facebook or Twitter. Each participant is allowed up to 20 total social interactions across all platforms.
The specific ways in which a Participant can earn Rewards Points are subject to Fil-Tec Bobbin Central’s discretion at any time. Fil-Tec Bobbin Central reserves the right, at its sole discretion, to modify, suspend, or cancel Rewards Points received through social media websites, if the above guidelines are abused.
Fil-Tec Bobbin Central reserves the right, at its sole discretion, to modify, suspend, or cancel the Rewards Program, without notice, for any conduct that Fil-Tec Bobbin Central, in its sole discretion, believes to be in violation of acceptable usage of the Rewards Program. Fil-Tec Bobbin Central also reserves the right to revoke Rewards Points if Fil-Tec Bobbin Central believes that the Participant has abused the Rewards Program in any way.
By accepting the Rewards Points through the Rewards Program, each Participant agrees to release and hold harmless Fil-Tec Bobbin Central, its licensees, affiliates, subsidiaries, merchant partners, advertising and promotion agencies, and their respective directors, officers, employees, representatives, and agents from any and all liability for any injuries, loss, or damage of any kind to person, including death, and property, arising in whole or in part, directly or indirectly, from acceptance, use or misuse of the Rewards discounts or participation in any Rewards Program-related activity.
Thank you for participating in Fil-Tec Bobbin Central Stitch Rewards Program!